Shipping Policy.
We do not ship internationally.
We offer Free shipping on orders of $99 or more. Orders under $99 can choose any of the other available options at checkout for expedited service.
Orders received before 4 pm will go out the next business day. Orders received after 4 pm will be shipped out within 2 business days.
Business days are Monday through Friday, excluding Holidays.
During Peak shipping times (the months of November and December), allow 2 Business days for your packaged to be picked, packed and shipped.
Standard Shipping: Standard shipping is Fedex Home Delivery, USPS Standard or UPS Ground. Allow 7 – 10 business days for delivery.
Expedited Shipping: For your convenience Koa Koa offers expedited delivery for an additional charge. Expedited shipping options will be available at checkout.
Expedited shipping is not available for shipments to PO Boxes, or Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.
Any Additional Shipping Prices will be included in the products description and product price. Additional shipping prices will only apply to items of extreme size or weight.
We offer FREE curbside pick-up, as well as in-store pick-up for our two NH locations. We ask in-store pick-ups be picked up with in 2 weeks of ready for pick up date. Seasonal items are not returnable after 30 days from ready to pick up date.
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